AI answering, explained plainly.
What it does, where it stops and what you stay in control of.
Do you also help bring the calls in?
Yes, as the first stage of the full solution. It is part of one solution, quoted together with answering and follow-up. We scope it to your trade and area first. We do not promise a number of enquiries or jobs.
Will callers know it is AI?
Yes. The assistant says so at the start of the call. It does not pretend to be a person on your staff.
Can I keep my number?
Yes. The intended setup uses no-answer or busy forwarding from your existing number. We check your provider and test the route before launch. Your provider may charge for forwarded calls.
What if I answer my own phone?
With no-answer or busy forwarding, your phone rings you first. The assistant handles the calls you cannot take. The timing is agreed with you.
What if it gets something wrong?
AI can mishear names, numbers and noisy lines. We use confirmation questions, tests and review. Anything outside the agreed information is passed to you rather than invented.
Will it quote for jobs or book my diary?
It can share approved fixed prices or a booking link where agreed. It does not price complex jobs or promise availability it cannot verify.
What happens to emergencies?
You set the escalation rules. A flagged enquiry can be sent to you promptly or transferred on the agreed route. The service is not an emergency response line and cannot guarantee you will answer.
Who controls the customer details?
Your business controls the enquiry data. We process it on your behalf under the agreed data-processing terms. The final privacy and retention schedule is part of onboarding.
How much does it cost?
We quote Every Enquiry as one complete solution, scoped to your trade, area and team size. Book a call and we will send one quote. Quotes exclude VAT unless stated.
Can I cancel?
Yes. The minimum term and notice period are set out in your quote and order before you pay.
Do you work outside trades?
The service is designed for UK trades and home services, but we can discuss other small service businesses on the introductory call.
Keep reading
Keep doing the job.
We'll take the enquiry.
A 15-minute call to check your enquiry volume, your current setup and whether the numbers make sense. If they don't, we'll say so.
Book a 15-minute callOne solution, one quote